Service Transformation

Service transformation enabled by smart machines is now a must-have in all organizations in response to the growing need for greater business integration, flexibility, and agility. Organizational change barriers and new Technology have made higher levels of agility difficult. Transitioning to services with digital is underway for organizations, and it is a long journey. Innovative service strategies and next-generation technologies such as the Internet of Thing (IoT), Artificial Intelligence (AI), and Machine learning (ML) are keys to increasing service revenues while reducing service costs.

We help service organizations navigate through the digital transformation journey, by leveraging our deep knowledge of service business processes and technology expertise. This journey of transforming service delivery is enabled by smart interconnected devices, with machine learning capabilities that provide deep insight into the product lifecycle. We work with eKryp (, an Intelligent Service AI solution delivered as SaaS provides predictive insights on device, parts, and people by continuously learning from your service, field assets, and customer data. It provides deep insights into future failure trends and device failures to decrease machine downtime and predicts future parts needs to be based on past parts replacement and demand trends.

How we do it


Success Stories

Corporate Office

3350 Scott Blvd, Bldg 34

Santa Clara, CA 95054


Phone: +1 877-849-5838

India Development Center

102A, HARTRON Technology Park

Plot 25A, Sector 18, Electronics City


India Development Center

Unit No 1, 9th Floor Discoverer Building, ITPL

Whitefield Road


Chile International Office

Galvarino Gallardo 1638,

Providencia, Santiago

South Africa International Office

609 Lanseria Corporate Estate,

Falcon Lane, Lanseria, Gauteng


Contact us at to get more information about our open employment and contracting positions.