Digital is posing a threat to every existing business model; utility companies business models are no different. However, digital is also providing massive opportunities all along the utility-industry value chain. It includes back-office automation, field workforce with mobile access to data and real-time expertise to customer relationship management. To achieve these transformational initiatives SAP offer very focused solutions for Utility companies - SAP IS-U. This is a pre-configured solution which covers meter reading, meter data management, scheduling, billing, invoicing, accounting, customer service, and integration with 3rd party CRM’s.
Accrete Utility services and solutions helps organizations to plan and implement transformative enhancements in productivity, customer experience, compliance, and revenue management.